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The Pit Stop Auto Repair Shop is a complete automotive and repair service station. We specialize in brake & lamp inspections and general automotive maintenance and repair for both foreign and domestic vehicles. Trusted auto repair service in San Diego.
Automotive Repair Services Including:
- Brake and Lamp Inspection
- Tune up
- Diagnose Check Engine Light
- Brakes
- Shocks and Struts
- Oil Change
- Clutches
- Water pumps
- Front Axles
- Alternators
- Starters
- CV joints
- Tire rotation
- Cooling System
- Windshield wipers and motors
- Power windows/power locks
- Electric Shocks
- Head lights - Tail Lights
- 30 - 60 90 Thousand mile service
- Oil Change
- Computer diagnostics
- Clutch
- Foreign & Domestic
- Vehicle Inspection
- Maintenance
- Electrical Systems
- Salvaged Car Inspection
Tips on taking care of your car
No matter what you drive - sports car, family sedan, pick-up, sport utility, mini-van or truck, when you go in for repairs or service, you want the job done right. The following advice should take much of the guesswork out of finding a good repair establishment.
Preliminaries
Don't just drop your vehicle off at the nearest establishment and hope for the best. That's not choosing a shop, that's merely gambling.
- Read your owner's manual to become familiar with your vehicle and follow the manufacturer's suggested service schedule.
- Start shopping for a repair facility before you need one; you can make better decisions when you are not rushed or in a panic.
- Ask friends and associates for their recommendations. Even in this high-tech era, old-fashioned word-of-mouth reputation is still valuable.
- Check with your local consumer organization regarding the reputation of the shop in question.
- If possible, arrange for alternate transportation in advance so you will not feel forced to choose a facility solely on the basis of location.
Once you choose a repair shop, start off with a minor job; if you are pleased, trust them with more complicated repairs later
At the Shop
- Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays.
- Professionally run establishments will have a courteous, helpful staff. The service writer should be willing to answer all of your questions.
- All policies (labor rates, guarantees, methods of payment, etc.) should be posted and/or explained to your satisfaction.
- Ask if the shop customarily handles your vehicle make and model. Some facilities specialize.
- Ask if the shop usually does your type of repair, especially if you need major work.
- Look for signs of professionalism in the customer service area: The backbone of any shop is the competence of the technicians.
- Look for evidence of qualified technicians, such as trade school diplomas, certificates of advanced course work, and ASE certifications - a national standard of technician competence.
Follow-Up
- Keep good records; keep all paperwork.
- Reward good service with repeat business. It is mutually beneficial to you and the shop owner to establish a relationship.
- If the service was not all you expected, don't rush to another shop. Discuss the problem with the service manager or owner. Give the business a chance to resolve the problem. Reputable shops value customer feedback and will make a sincere effort to keep your business.
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